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Our 2012 Public Program Lined Up For You...
To meet your needs and expectation, we've carefully considered every possible aspects, and lined up our offering for 2012 for public programs. You will find our programs to fulfill every possible requirements for a high performance organisation - by adding values to your precious human capital.

Carefully considered and arranged for you...

 

Please find the following list of our latest offering for 2012:
 

Month	Date	Program
February	20	ISO 9001:2008 QMS Awareness An Extremely Successful Program!
	20&21	ISO 9001:2008 Process Approach Internal Audits An Extremely Successful Program!
	21&22	All You Need To Know About Employment Act 1955 (BM) Completed Successfully!
	23&24	Effective Problem Solving and Decision Making Skills (M) Completed Successfully!
March	8	Introduction to First Aid and CPR (by MRCS) Completed Successfully!
	12&13	Meeting the Challenges with Strong Leadership and Supervisory Skills Completed Successfully!
	20	Effective Communication: Giving Instruction, Active Listening and Feedback (M) Completed Successfully!
	23	Implication of Employment (Amendment) Act 2011 with Refresher of Employment Act 1955 (M) Completed Successfully!
April	9&10	Technical Report Writing Completed Successfully!
	17&18	All You Need To Know About Employment Act 1955 Completed Successfully!
	23&24	Successful Interview & Recruitment Completed Successfully!
	24&25	The Journey To Lean Manufacturing Completed Successfully!
May	9	Finance for Non-Finance Managers & Executives Confirmed - More details here
	10	Managing Stress At Work Confirmed - More details here
	14&15	HR Management For New HR Personnel (M) More details here
	16	Introduction to First Aid and CPR (by MRCS) Confirmed - More details here
	17&18	All You Need To Know About Employment Act 1955 Confirmed - More details here
	21&22	Train The Trainer More details here
	21&22	Problem Solving With 7 QC Tools More details here
	22	Effective Warehouse Management (M) More details here
	23&24	Tracking and Monitoring Company’s Performance Through Key Performance Indicators (KPIs) More details here
	25	Komunikasi: Memberi Arahan, Pendengaran Aktif dan Maklum Balas More details here
Jun	7&8	Statistical Process Control (SPC) More details here
	11&12	Working Effectively With MS Excel (Intermediate) More details here
	11&12	Training Needs Analysis More details here
	12&13	Business Process Mapping – Tools & Techniques More details here
	14&15	Meeting the Challenges with Strong Leadership and Supervisory Skills (M) More details here
	15	Minda Terbuka, Bakat Terserlah More details here
	19&20	Jadilah Seorang Profesional Gudang/Stor! More details here
	21&22	Disciplinary Rules and Procedures (BM) More details here
	25&26	Customer Retention More details here
July	6	Time Control Power Towards Higher Workplace Productivity
	9&10	Profit Making and Cost Saving Through Effective Purchasing
	11	Kawalan Pembaziran Yang Berkesan Ke Arah Peningkatan Produktiviti
	12&13	Meeting the Challenges with Strong Leadership and Supervisory Skills (BM)
	16&17	All You Need To Know About Employment Act 1955 (M)
	18	ISO 9001:2008 QMS Awareness
	18&19	ISO 9001:2008 Process Approach Internal Audits
	20	Developing Positive Corporate Image
	23&24	Effective 5S Implementation at Workplace (M)
	25&26	Be A Sales Winner! (M)
August	7&8	Effective Cost Reduction and Waste Control (M)
	9&10	Customer Relations Skills (M)
September	6	Introduction to First Aid and CPR (by MRCS)
	7	Starting Up With Microsoft Word (for Beginner)
	10	Effective Communication: Giving Instruction, Active Listening & Feedback
	11&12	Administrative Development Program
	13&14	Effective Root Cause Analysis and Problem Solving Methods
	18&19	Inventory Performance & Materials Management
	19	The Consequences of Termination of Contract of Employee/Workman under Employment Act 1955 and Industrial Relations Act 1967
	20&21	Strategic Marketing Planning
	24&25	Successful Interview & Recruitment (M)
October	8&9	Investigation, Prosecution and Domestic Inquiry (M)
	10	Sikap Kerja Positif Ke Arah Kecemerlangan Prestasi Kerja
	11&12	Understanding & Analysing Financial Statements
	16&17	Developing HR Skills For HR Practitioners
	18&19	Failure Modes and Effects Analysis (FMEA)
	22&23	High EQ Communication Skills (BM)
	24&25	The Amazing Power of Positive Work Attitude and Professional Mindset (M)
November	6&7	8D Team Oriented Problem Solving
	8&9	Kaizen: The Strategy for Continuous Improvement
	19&20	Investigation, Prosecution and Domestic Inquiry
	20	PDCA: Meningkat Keberkesanan Penyelia
	21	Front Desk Excellence
	22&23	Working Effectively With MS Word
December	6&7	High EQ Communication Skills (M)
	11	Introduction to First Aid and CPR (by MRCS)
	12	Effective Costing System & Decision Making
	13&14	Conducting Effective Performance Appraisal

Download Complete Training Calendar
(PDF Format)

To see our public programs of previous years, please click the links below:
- 2011 Calendar

- 2010 Calendar

- 2009 Calendar

- 2008 Calendar
- 2007 Calendar
- 2006 Calendar
 

100% SBL Claimable! (latest update 5 May 2012)

Other than the quality we can assure you, all the above programs are 100% SBL claimable (latest update 5 May 2012)

If you want to bring the benefits of any specific programs to many of your people, we're glad to customise special In-house training suitable just for your organisation.

As much as we want to fulfill our promised to you, there may be circumstances that are beyond our control.

As such, XcelLearn Resources reserves the right to re-schedule the dates for the above training programs, if any unforeseen circumstances that are beyond our control should arise.
 

Reserve the seats for the program of your choice today!

 

If you find our programs and dates meet your requirement, you would send your people to attend our program again, wouldn't you? Call now to reserve the seats for your people today: 604-6434 016 or email cschong@xcellearn.com.

We'll send you all the necessary information and forms for you to register, and to apply for PSMB (HRDF) claim.

And if you prefer a program that is specifically tailor-made according to your needs, arrange for our FREE 60-Minutes Consultation. No obligation here. We'll share with you the best possible solution to bring the best out of your people which can surely boost the performance of your organisation.